In a landmark step toward digital transformation, Indian citizens can now renew their passports directly through select banking apps. This update is part of the government’s ongoing Passport Seva 2.0 program, which aims to streamline the documentation process by making essential services easily accessible through everyday tools—like your bank’s mobile application.
With busy workdays and long queues at passport offices, this feature provides a much-needed digital alternative, making renewals faster, safer, and more convenient.
How the Banking App Passport Renewal Works
This feature has been developed in collaboration with the Ministry of External Affairs and several leading Indian banks. It integrates the entire renewal process into the banking app interface, allowing users to complete everything from form submission to payment within the app—except the biometric appointment, which must still be attended in person.
Applicants will still need to visit the nearest Passport Seva Kendra (PSK) or Post Office Passport Seva Kendra (POPSK) for physical verification, but the rest of the paperwork can now be handled digitally from the comfort of home.
Step-by-Step Process to Renew Passport via Banking App
1. Open Your Banking App
Launch your mobile banking application and look for a section labeled “Passport Services” or something similar.
2. Select ‘Renew Passport’ Option
Click on the renewal option and begin the application process by entering your passport number and personal details.
3. Complete the Online Application Form
Fill out the digital form with accurate personal and contact details. Ensure they match your existing records unless you are applying for updates.
4. Upload Required Documents
Scan and upload digital copies of required documents, such as:
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Existing passport
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Address proof
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Identity proof
5. Pay the Application Fee
Use your bank’s payment gateway to pay the renewal charges. A confirmation receipt will be generated once payment is successful.
6. Book a Biometric Appointment
Choose a date and location for your physical verification. You will need to visit a PSK or POPSK at your scheduled time.
7. Receive Confirmation
After completing the process, your Application Reference Number (ARN) and appointment details will be available within the app.
Eligibility for App-Based Passport Renewal
You can use this service if you:
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Already hold a valid Indian passport that is expired or expiring soon
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Do not require major personal detail changes (such as name or date of birth)
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Have all required documents in digital format
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Are able to visit a Passport Seva Kendra or POPSK for biometric verification
This service is not yet available for first-time applicants or minors applying for passports.
Benefits of Renewing Passport via Banking App
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Convenience: No need to log into multiple government portals
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Time-saving: Avoid long queues and multiple form submissions
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Secure: Uses the bank’s secure environment for transactions and data
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Status Updates: Real-time tracking and notifications through the app
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Integration: One-stop solution—form, fees, and appointment in one place
FAQs
Can I renew my passport through any banking app?
Only selected banks currently support this service. You should check with your bank to see if the passport renewal option is available in their app.
Is the process entirely online?
Almost. You can fill out the application, upload documents, and pay fees through the app. However, you must still visit a PSK or POPSK for biometric verification.
What documents are required?
You will need:
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Your current passport (for renewal)
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A valid proof of address
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A government-issued ID document
Ensure scanned copies are clear and legible before uploading.
Is this service available for new passport applications?
No. At this stage, the service is only for renewals. New passport applicants must use the traditional method via official government application portals.
How long does it take to receive the renewed passport?
After biometric verification, it typically takes 7 to 10 working days for the renewed passport to be dispatched, depending on your location and processing load.
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Aanchal is a passionate writer with a keen interest in storytelling, content creation, and creative expression. She enjoys exploring diverse topics and crafting engaging narratives that captivate readers.