Verizon, a major provider of wireless services in the U.S., is facing a class action lawsuit over misleading advertising and hidden fees. The lawsuit claims Verizon misrepresented its pricing, leading customers—particularly in New Jersey—to pay more than expected due to undisclosed administrative fees.
To settle the dispute, Verizon has agreed to pay a $100 million settlement to affected customers. Eligible customers can receive compensation of up to $100, depending on the duration they were charged these fees.
Class Action Settlement Verizon
Details | Information |
---|---|
Company Involved | Verizon |
Settlement Amount | $100 million |
Issue | Misleading advertising & undisclosed administrative fees |
Eligibility Period | March 1, 2016 – March 8, 2023 |
Maximum Payout per Customer | $100 |
Claim Deadline | April 15, 2025 |
Payment Methods | Check or electronic transfer |
Official Website | To be announced |
Overview of the Verizon Class Action Settlement
The lawsuit was initiated in New Jersey after multiple Verizon customers reported being overcharged due to additional administrative fees not clearly disclosed at the time of purchase.
- Verizon allegedly advertised lower rates, but customers ended up paying more than the stated price.
- The fees were labeled as “administrative charges”, covering costs such as site maintenance and rent.
- While Verizon denies any wrongdoing, it has agreed to a $100 million settlement to resolve the claims.
- As part of the agreement, Verizon has pledged to improve fee transparency in the future.
Who is Eligible for Compensation?
To qualify for a payout, customers must meet the following criteria:
- Must have purchased and used Verizon postpaid services between March 1, 2016, and March 8, 2023.
- Must have been charged additional administrative fees during this period.
- Claims must be submitted by April 15, 2025.
How Much Can Customers Receive?
The settlement payout depends on the length of time a customer was charged the administrative fees. The payout structure is as follows:
- Flat payment of $15 to each eligible customer.
- Additional $1 per month for each month the fee was charged, up to a maximum of $85.
- The maximum payout per customer is $100.
How to File a Claim for the Verizon Settlement
Customers have two options for submitting their claims:
1. Online Submission
- Use the confirmation code and ID sent via email.
- Log in to the official claims website (to be announced) and follow the instructions.
2. Mail Submission
- Download and print the claim form.
- Fill out the form with accurate details.
- Mail it to the address provided in the official settlement notice.
When Will Customers Receive the Settlement Payout?
The settlement will be finalized once it receives court approval. After this:
- Payments will be distributed via check or electronic transfer.
- If a check remains uncashed or is undeliverable, the amount will be classified as unclaimed property under state regulations.
- Any administrative costs related to unclaimed payments will be deducted proportionally from the settlement fund.
What Happens After Submitting a Claim?
Once a claim is filed:
- Customers should monitor updates regarding the settlement.
- Settlement administrators may request additional documentation.
- Some claimants may be required to attend hearings or provide further information.
Frequently Asked Questions (FAQs)
1. Why is Verizon paying a $100 million settlement?
The lawsuit claims Verizon misled customers by advertising lower prices but later charging undisclosed administrative fees. Verizon denies wrongdoing but agreed to settle.
2. Who qualifies for a payout?
Customers who purchased Verizon postpaid services and were charged administrative fees between March 1, 2016, and March 8, 2023.
3. How much can I receive?
Eligible customers will receive:
- A flat payment of $15.
- $1 per month they were charged administrative fees, up to $85.
- Maximum payout: $100.
4. How do I file a claim?
- Online: Use the confirmation code and ID sent via email.
- By Mail: Print and complete the claim form, then send it to the provided address.
5. What is the deadline to file a claim?
The claim must be submitted by April 15, 2025.
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