Unemployment continues to impact many households in South Africa, making government support crucial. In response, the South African Social Security Agency (SASSA) extended the R370 Unemployment Payment into 2025. This financial aid, also known as the SRD (Social Relief of Distress) Grant, provides essential monthly relief for citizens without any other income.
If you’re unemployed and need support, this article explains how to apply, who qualifies, how to track your application, and what to do if your request is rejected.
What Is the R370 Unemployment Grant?
Originally set at R350 per month, the SRD grant was increased to R370 in 2024 to reflect rising living expenses. While temporary, the grant helps many unemployed South Africans manage food, transport, and basic costs during job searches.
| Feature | Details |
|---|---|
| Grant Amount | R370 per month |
| Eligibility | SA citizens, permanent residents, or refugees aged 18–60 without income |
| Application Methods | Online, WhatsApp, USSD, Moya App |
| Processing Time | A few weeks (delays possible) |
| Payment Collection | Bank deposit, Pick n Pay, Boxer, Shoprite, Checkers, SAPO |
| Appeal Window | Within 30 days of rejection |
| Official Site | SASSA SRD Grant website |
Why Was the R370 Grant Introduced?
The grant was created to address the country’s high unemployment rate and help citizens meet their essential needs. It aims to reduce poverty and offer basic income support while individuals seek permanent employment.
Who Is Eligible for the R370 Grant in 2025?
To qualify, you must:
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Be a South African citizen, permanent resident, or registered refugee
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Be between the ages of 18 and 60
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Be unemployed and not receiving income or any other government support (such as UIF)
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Have monthly income less than R624
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Own a bank account or mobile wallet to receive funds
Note that individuals already receiving other SASSA grants such as Disability or Child Support Grants are not eligible.
How to Apply for the R370 Unemployment Payment
There are four easy methods to apply:
Apply Online
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Visit the SASSA SRD website
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Enter your South African ID and mobile number
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Fill in the form and agree to the terms
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Provide bank details and submit
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Receive a confirmation SMS with your application reference
Apply via WhatsApp
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Save the number 082 046 8553
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Send “Hello” to begin
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Follow the chat prompts and submit your details
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Receive confirmation after submission
Apply via USSD
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Dial 1347737# on your mobile
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Enter your personal details
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Submit your application and wait for confirmation SMS
Apply via Moya App
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Download the app from the Google Play Store or Apple Store
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Navigate to “Services” and tap “SASSA SRD”
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Complete the steps and submit your application
How to Check Your Application Status
You can track your status through any of these:
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Online: Visit the SASSA SRD Status Check page
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WhatsApp: Send “Status” to 082 046 8553
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USSD: Dial 1347737#
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Call Center: Phone 0800 60 10 11
Staying updated helps avoid missed notifications or delays in payment.
How Will You Receive the R370 Payment?
You can choose from these payment methods:
Bank Transfer:
If banking details were submitted, the payment will be deposited directly each month.
Retail Stores:
Pick up your grant from Shoprite, Checkers, Boxer, or Pick n Pay using your ID and SMS confirmation.
Post Office (SAPO):
Collect your funds at a local branch on the assigned collection day.
What to Do If Your Application Is Rejected
If your application is rejected, don’t worry—you can appeal within 30 days.
How to Appeal the Decision
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Visit the SASSA Appeals portal
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Submit your ID number and mobile number
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Upload required documents
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Await an outcome notification from SASSA
Make sure your appeal clearly explains your current financial situation or why the rejection may be incorrect.
FAQs
Can I apply if I receive another SASSA grant?
No, receiving any other SASSA grant disqualifies you from the R370 unemployment payment.
How long does approval take?
On average, it takes a few weeks, but some applications may take longer due to verification delays.
Can I update my banking details after applying?
Yes. Visit the official SASSA SRD website to change or update your banking info securely.
Will the R370 grant be extended after 2025?
It is currently a temporary grant, and future extensions will depend on government decisions.
What if I change my mobile number or address?
You must update your contact details online or at a local SASSA office to avoid communication delays.
Conclusion
The R370 Unemployment Payment 2025 plays a vital role in helping jobless South Africans meet their essential needs. Whether you’re applying for the first time or appealing a rejection, knowing the steps and options available ensures a smoother process. Keep your documents updated, track your application, and stay informed about potential extensions or changes. Share this guide with others who may benefit.
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Aanchal is a passionate writer with a keen interest in storytelling, content creation, and creative expression. She enjoys exploring diverse topics and crafting engaging narratives that captivate readers.