In 2025, Avast is facing a class action settlement after being accused by the Federal Trade Commission (FTC) of secretly collecting and selling users’ data—specifically their browsing history and search activity—without user consent. While Avast denied any wrongdoing, it has agreed to settle the case, offering a consumer refund program. This settlement serves as an important reminder of the significance of data privacy and the need for companies to be transparent about their data handling practices.
What Is the Avast Settlement About?
The Federal Trade Commission (FTC) launched an investigation into Avast due to allegations of unauthorized data collection practices. The main concerns raised during the investigation include:
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Unauthorized Data Tracking: Avast was found to be tracking user activity beyond the scope of its antivirus protection.
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Selling Data to Third Parties: Avast reportedly sold user data to third parties without obtaining user consent.
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Lack of Transparency: The company did not adequately inform users about its data collection practices.
Although Avast denied the accusations, they agreed to settle the case. As part of the settlement, a consumer refund program has been implemented to compensate those affected by Avast’s practices.
Who Is Eligible for a Refund?
Consumers who purchased Avast antivirus software between August 2014 and January 2020 may be eligible for a refund. The FTC will contact eligible individuals via email with a Claim ID.
Eligibility Criteria:
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You must have purchased Avast antivirus during the qualifying period (August 2014 to January 2020).
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You must have received an official email from the FTC containing your Claim ID. These emails were sent between February 24 and March 7, 2025.
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If you believe you are eligible but did not receive an email, you can verify your eligibility by calling 1-866-290-0165.
Key Dates for the Settlement Process
| Event | Date |
|---|---|
| Claim ID Emails Sent | Feb 24, 2025 – Mar 7, 2025 |
| Claims Filing Deadline | June 5, 2025 |
| Refund Distribution | Expected by 2026 |
How to File Your Refund Claim
The process for filing a claim is simple and free. Follow these steps:
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Locate Your Claim ID: Check your email for the Claim ID sent by the FTC.
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Visit the Claim Website: Go to the official settlement website: www.avastsettlement.com/file-a-claim.
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Complete the Claim Form: Enter your Claim ID and fill out the necessary information.
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Submit Your Claim: Ensure your claim is filed by June 5, 2025.
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Save Confirmation Emails: Keep any confirmation emails you receive for your records.
How Much Will You Receive?
The exact refund amount will depend on several factors:
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Total Number of Claims Filed: The payout per individual may decrease if a large number of claims are submitted.
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Settlement Fund Allocation: Some funds will be used to cover administrative costs before the remaining amount is distributed.
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Purchase History: Users who purchased multiple Avast products during the settlement period may receive higher refunds.
Refunds are expected to be distributed by 2026 via check or direct deposit. The exact dates will be confirmed on the official settlement website.
Why This Settlement Matters
The Avast settlement underscores the importance of data privacy and the need for companies to be transparent in their handling of personal information. This case emphasizes that consumers have the right to control their data and that companies must be held accountable for any misuse or violations of these rights.
If you purchased Avast antivirus software between August 2014 and January 2020, check your email for your Claim ID and submit your claim before June 5, 2025. Stay updated on the settlement process by visiting the official website. For any inquiries or assistance, you can contact 1-866-290-0165.
By filing a claim, you ensure that you receive the compensation you are entitled to and support efforts to improve data privacy standards in the tech industry.
FAQs
Who is eligible for a refund in the Avast settlement?
Consumers who purchased Avast antivirus software between August 2014 and January 2020 may be eligible for a refund. Eligible individuals will have received a Claim ID via email between Feb 24 – Mar 7, 2025.
How can I file a claim for the Avast settlement?
To file a claim, locate the Claim ID sent by the FTC and visit www.avastsettlement.com/file-a-claim. Complete the form by entering your Claim ID and submitting the required details before the deadline of June 5, 2025.
When will I receive my refund from the Avast settlement?
Refunds are expected to be distributed in 2026 via check or direct deposit. The exact date of distribution will be posted on the official settlement website.
How much will I get from the Avast settlement?
The refund amount will vary based on the total number of claims filed and your purchase history. Users who purchased multiple Avast products may receive a higher refund. Administrative costs will also be deducted from the settlement fund before payouts are distributed.
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Aanchal is a passionate writer with a keen interest in storytelling, content creation, and creative expression. She enjoys exploring diverse topics and crafting engaging narratives that captivate readers.